Business Analytics & Performance Monitoring
PDCA Solutions delivers Business Analytics & Performance Monitoring to transform raw quality data into strategic intelligence. As your impartial Canada-based partner, we help organizations in manufacturing, industrial operations, and infrastructure projects monitor performance in real time, spot trends early, and drive evidence-based decisions that enhance efficiency, compliance, and customer confidence.
Key Components:
- Quality KPI Dashboards — Custom, interactive dashboards tracking essential quality metrics (e.g., on-time delivery, defect rates, first-time yield, customer complaints, audit compliance, OEE, NCR closure rates). Real-time visualization with alerts, trend lines, and drill-down capabilities for operational and executive views.
- NCR/CAPA Trend Analytics — In-depth analysis of nonconformities (NCRs) and corrective/preventive actions (CAPAs), identifying recurrence patterns, root causes, severity trends, closure times, and department/supplier hotspots. Predictive insights help prevent repeat issues, reduce rework, and strengthen your quality system.
- Management Review Executive Packs — Concise, professional reports and slide packs for ISO 9001 Clause 9.3 management reviews. Include performance summaries, KPI trends, risk/opportunity analysis, action status, internal/external issue updates, and recommendations — ready for top management to evaluate QMS effectiveness and align with strategic direction.
Benefits:
- Proactive identification of risks and opportunities before they impact operations
- Measurable reductions in repeat NCRs, rework costs, and compliance gaps
- Data-driven inputs for management reviews, supporting continual improvement and certification maintenance
- Tailored for infrastructure projects (traceability, project KPIs) and manufacturing (process efficiency, supplier performance)
- Secure, cloud-based or integrated delivery with monthly insights, custom alerts, and exportable reports
Ideal for QA managers, plant directors, project owners, and executives needing clear visibility into quality performance. Move from reactive firefighting to predictive, data-powered excellence with our analytics retainers.
